Stop Losing Clients to
Hold Music and Slow Claims

A customer wants a quote at 10pm. A policyholder needs to report a claim on a Sunday morning. An investor wants to check their portfolio balance before a meeting. If nobody answers, they go somewhere that will. An AI assistant handles it all - 24/7, on every channel, in any language.

The Problem with Finance Customer Service

Financial Services Run on Trust. Slow Responses Break It.

Your team spends hours every day answering the same questions. What's my balance? How do I make a claim? Can I change my payment date? What does my policy cover? When does my fixed rate end?

Every one of those calls is eating into your margin. Multiply that by hundreds or thousands a month, and you're burning through budget on conversations that don't need a human.

Meanwhile, 35% of your customers need help outside business hours - evenings, weekends, bank holidays. A client who's just had a car accident. A homeowner whose pipe has burst. A business owner reviewing their cover before a deadline. Nobody's there. They call another broker. They switch providers. They leave a one-star review.

An AI Assistant Built for Finance & Insurance

Not a generic chatbot with scripted responses. A real AI that knows your products, your policies, your compliance requirements, and your customers - and takes action.

Quotes & Applications
Customers ask for a quote and the AI collects the right information, returns indicative pricing, and starts the application - no waiting for a callback, no PDF form to fill in. Covers motor, home, life, commercial, and any other product you offer.
Claims Intake & Tracking
Policyholders report a claim and the AI walks them through the process step by step - collects details, uploads photos, logs the claim in your system, and confirms next steps. Customers check claim status any time without calling. Your claims team handles the complex work, not the admin.
Policy Enquiries & Renewals
Customers check what's covered, request policy documents, update their details, or ask about renewal terms - and get instant answers. The AI handles the high-volume, low-complexity queries that clog your phone lines every day.
Payments & Billing
Customers check balances, make payments, update payment methods, change direct debit dates, or query a charge - all through the AI. No hold time, no transfers between departments, no frustrated customers hanging up.
Compliance & Document Handling
The AI delivers required disclosures, collects signatures, sends regulatory documents, and ensures the right information is provided at the right time. Everything logged, everything auditable, everything consistent.
Onboarding & Welcome
New clients get everything they need - welcome packs, policy summaries, key contact details, app setup instructions, and answers to first-week questions - delivered automatically. A smooth onboarding experience without your team doing it manually every time.
96%
Automated from day one
533%
Average return on investment
130+
Languages supported natively

In Finance, the First to Respond Wins the Client.

When someone wants a quote, they don't wait. They get three quotes from three providers and go with whoever responds first with the clearest answer. Every missed call is a lost policy. Every slow email is a client who went to a comparison site instead. AI assistants aren't a nice-to-have anymore - they're the difference between growing your book and watching it shrink.

Benefit Detail
Up to 99% savings A fraction of the cost of handling enquiries by phone or email
Never miss a client 35% of finance enquiries happen outside business hours
Scale instantly Renewal season, new product launches, market events - no extra staff needed
+67% satisfaction Faster answers, zero hold time, every language
Free your team Let advisors do what they're best at: building relationships and closing high-value business

What This Looks Like in Your Business

Real scenarios. Real actions. Not scripted responses - intelligent conversations that get things done.

10:22pm - A Customer Wants a Quote
A customer on your website asks "How much would contents insurance cost for a two-bed flat in Manchester?" Your AI collects the key details - property type, value of contents, any previous claims - and returns an indicative quote in under two minutes. No staff involved. Lead captured while your team was asleep.
Sunday Morning - A Car Accident Claim
A policyholder's been in a collision. They message on WhatsApp with photos of the damage. The AI walks them through the claims process, collects all the details, uploads the photos to your claims system, confirms their excess, and tells them what happens next. Claim logged before your office opens on Monday.
Renewal Season - 3x the Call Volume
It's January and renewals are flooding in. Your AI handles the surge - answering cover questions, explaining premium changes, processing renewals, and flagging lapsed policies for your retention team. No temp staff hired. No clients lost to hold music.
WhatsApp Message - Payment Query in Polish
A client messages in Polish asking why their direct debit amount changed. The AI responds in fluent Polish, explains the premium adjustment, shows the breakdown, and offers to set up a revised payment plan. Resolved in seconds. No translator needed.
The Human Handoff - When It Matters
A business owner calls about a complex liability claim involving a workplace injury. The AI recognises the complexity, collects the initial details, and transfers them to your specialist claims handler instantly - with the full conversation history, policy details, and claim information attached. Your handler picks up mid-flow. The client never repeats themselves.

One AI Assistant. Everywhere Your Clients Are.

Website, app, WhatsApp, SMS, Facebook, Instagram - one assistant, unified conversations, consistent experience.

Website & App
Embedded on your site and app. Answers questions, generates quotes, processes claims, and converts enquiries into applications without leaving the page.
WhatsApp & SMS
Meet clients on the apps they already use. Policy updates, payment confirmations, and claims progress handled natively in WhatsApp and SMS.
Social Media
Facebook Messenger, Instagram DMs - the AI responds to enquiries, sends quotes, and handles complaints across your social channels.
Your Systems. Connected.
The more integrations, the more your AI assistant can do. Generate quotes, log claims, check policy details, process payments, send documents, trigger renewals - all from a single conversation.

Plugs Into Your Existing Finance Systems

The AI assistant integrates directly with the tools you already use. No ripping out systems. No migration headaches. It connects, reads, and acts on your data in real-time.

  • Insurance platforms - Applied Epic, Acturis, SSP, Open GI
  • Banking & payments - Stripe, GoCardless, Modulr, ClearBank
  • CRM & marketing - HubSpot, Salesforce, Mailchimp, ActiveCampaign
  • Claims management - ClaimVantage, Guidewire, FNOL systems
  • Compliance & docs - DocuSign, Adobe Sign, Aviva, Zurich portals
  • Anything with an API - custom builds, legacy systems, proprietary tools

Live in Days. Saving Money Immediately.

You don't need a technical team. You don't need to learn anything. We handle everything.

1
Strategy Call
We learn your product range, your client base, your compliance requirements, and where you're losing time and leads. 30 minutes is all it takes.
2
We Build It
We create your AI assistant, load your product and policy data, configure your claims and renewal processes, connect your systems, and match your brand voice.
3
Go Live
Your AI assistant goes live across all channels. 96% of queries handled from day one. You see the impact immediately in your dashboard.
4
We Manage & Grow
Ongoing monitoring, training, and optimisation. Your AI gets smarter every week. We handle everything - you handle the clients.

You Don't Need to Know Anything About AI

We create and manage your AI assistant for you, training it continuously to improve performance. You focus on running your business. We focus on making sure every client, policyholder, and prospect gets an instant, accurate, helpful response - whether it's 2pm or 2am.

Multi-channel support
24/7 service
130+ languages
System integrations
Free live chat
Enterprise security

Ready to Transform Your Client Service?

Book a free 30-minute strategy call. We'll look at how your business handles enquiries and show you exactly how much time and money an AI assistant could save you.

Free. No Obligation.