Everything you need to know about working with us, our automation services, and what to expect. If your question isn't here, book a call,we're happy to talk.
No. Automation doesn't replace people,it removes the repetitive, low-value tasks that slow them down. Your team stops chasing admin work and starts focusing on what actually drives revenue: selling, building relationships, and making decisions. Think of it as giving your best people superpowers, not pink slips.
We build around the tools you already use,Google Workspace, Outlook, QuickBooks, Stripe, your CRM, whatever. The whole point is that automation slots into your existing workflow without forcing you to learn new platforms or rip out what's working. We handle all the technical integration so you don't have to.
Most clients see measurable impact within the first 2–4 weeks. Some systems,like automated follow-up sequences and AI receptionists,start delivering value the day they go live. More complex builds (full CRM pipelines, multi-system integrations) typically take 4–6 weeks to fully deploy and optimize.
That's actually our specialty. Every business has unique workflows, and off-the-shelf solutions rarely fit perfectly. We design bespoke automation systems from scratch, tailored to exactly how your business operates. Book a strategy call and walk us through your process,if it can be automated, we'll find a way.
It depends on the scope. We offer both one-time project builds and ongoing managed services with monthly subscriptions. Every engagement starts with a free strategy call where we assess your needs and give you a clear, upfront quote. No hidden fees, no surprise invoices. We'll tell you exactly what it costs before any work begins.
Not at all. Everything we build is designed for non-technical users. Dashboards are intuitive, automations run silently in the background, and we provide full training so your team knows exactly how everything works. If something needs tweaking, we handle it,that's what the managed service is for.
We're not an agency,we're a technology company. We build our own software products (like SimpleFormat Pro), which means we understand automation at the code level, not just the drag-and-drop level. On top of that, we bring over 20 years of sales and business operations experience. We don't just know how to build systems,we know how businesses actually work.
Yes. Our managed operations service includes ongoing monitoring, adjustments, and optimization. Automations aren't "set and forget",your business evolves, and your systems should too. We continuously refine things based on real performance data so everything keeps running at peak efficiency.
Absolutely. We build and manage cold email campaigns at scale,domain warmup, deliverability optimization, personalized sequences, and ongoing performance tuning. With 20+ years of sales experience, we know how to write emails that get replies, not just opens. If your pipeline needs filling, this is one of the fastest ways to do it.
For managed services, our standard subscription includes a 12-month initial term, because meaningful automation takes time to build, deploy, and optimise. One-time project builds have their own scope and timeline. Everything is laid out clearly before you commit, and we walk you through every detail on the strategy call.
Annual billing is paid upfront for the full year and comes at a discounted rate compared to monthly payments. It keeps things simple, you get a better price, and there are no monthly invoices to chase. We'll walk you through the options on your strategy call.
We'll let you know before it becomes an issue. If your usage grows beyond your plan's fair-use allowance, we'll have a conversation about the best way to scale, whether that's adjusting your plan or moving to a usage-based model. No surprise charges, no service interruptions.
Yes. There is no limit on the number of customers who can interact with your AI assistant. Whether you get 100 conversations a month or 100,000, your customers all get the same experience. You only pay based on your plan, not per end-user.
Yes. Every new signup gets a free 14-day trial with full access to all features. You can explore the platform, test your assistant in action, and see the results for yourself. No payment details required until you're ready to continue.
Absolutely. We can provide a Data Processing Agreement, full security documentation, and any compliance paperwork your team needs. Just let us know what you require and we'll have it ready for you. You can also visit our security page for a full overview of our standards.
Still Have Questions?
We'd rather talk than make you read. Book a 30-minute call and we'll answer everything directly,plus show you what automation could look like for your specific business.